Description
Train staff to negotiate better with customers and suppliers: negotiation basics, preparing with BATNA and limits, the negotiation process, tactics and responses, and a role-play exercise.
- Preparation worksheet
- Negotiation process
- Tactics and responses table
- Role-play exercise
- 8 slides, all fully editable
Instant download (.pptx, 16:9 widescreen). Works in PowerPoint 2013+, PowerPoint for the web, Google Slides and Keynote. Theme colours and fonts, editable charts, and pictures you can swap with Change Picture. Every placeholder is in [brackets] so you can see exactly what to replace.
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