Description
Train staff in emotional intelligence: what EQ is, the five components, self-awareness and self-control, empathy, handling emotions at work, practice and action plan.
- Five components of EQ
- Triggers and responses table
- Empathy and listening tips
- Practice exercise and action plan
- 9 slides, all fully editable
Instant download (.pptx, 16:9 widescreen). Works in PowerPoint 2013+, PowerPoint for the web, Google Slides and Keynote. Theme colours and fonts, editable charts, and pictures you can swap with Change Picture. Every placeholder is in [brackets] so you can see exactly what to replace.
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